{"id":127957,"date":"2022-08-25T17:54:47","date_gmt":"2022-08-25T20:54:47","guid":{"rendered":"https:\/\/support.pmgacademy.com\/kb\/como-puedo-cancelar-mi-plan-de-suscripcion\/"},"modified":"2022-08-25T17:54:47","modified_gmt":"2022-08-25T20:54:47","slug":"como-puedo-cancelar-mi-plan-de-suscripcion","status":"publish","type":"kb","link":"https:\/\/support.pmgacademy.com\/es\/kb\/como-puedo-cancelar-mi-plan-de-suscripcion\/","title":{"rendered":"\u00bfC\u00f3mo puedo cancelar mi plan de suscripci\u00f3n?"},"content":{"rendered":"<p>Puedes desactivar la renovaci\u00f3n autom\u00e1tica de tu plan (tanto mensual como anual) en cualquier momento desde tu perfil.<\/p>\n<p>Tras la cancelaci\u00f3n, no se le realizar\u00e1n nuevos cargos en su tarjeta de cr\u00e9dito. Asimismo, mantendr\u00e1 el acceso al contenido hasta que termine el periodo de facturaci\u00f3n vigente.<\/p>\n<p>\u00a1Cancelar la renovaci\u00f3n es muy f\u00e1cil y r\u00e1pido! Sin complicaciones.<\/p>\n<p>Una vez dentro de la plataforma, haz clic en MIS PEDIDOS, en el men\u00fa de la izquierda. &gt;&gt; SUSCRIPCI\u00d3N &gt;&gt; CANCELAR<\/p>\n<p>Seguir\u00e1s teniendo acceso hasta que termine tu periodo de suscripci\u00f3n actual (mensual o anual). A partir de ese momento, tu acceso a los cursos se desactivar\u00e1 autom\u00e1ticamente.<\/p>\n<ul>\n<li><strong>Plan anual<\/strong>: La cancelaci\u00f3n solo afecta a la renovaci\u00f3n del pr\u00f3ximo periodo mensual o anual.. El Plan Anual no se puede cancelar ni reembolsar a mitad del contrato de 12 meses.<\/li>\n<li>Plan mensual: la facturaci\u00f3n peri\u00f3dica se puede cancelar en cualquier momento.<\/li>\n<\/ul>\n<p>Para obtener m\u00e1s informaci\u00f3n sobre las pol\u00edticas de cancelaci\u00f3n y fidelizaci\u00f3n, consulte las <a href=\"https:\/\/support.pmgacademy.com\/kb\/o-plano-de-assinatura-tem-fidelidade\/\">instrucciones aqu\u00ed<\/a>.<\/p>\n<p>Nota: Despu\u00e9s de 1 a\u00f1o, todo tu historial, incluidos los certificados, ser\u00e1 eliminado de forma permanente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Puedes desactivar la renovaci\u00f3n autom\u00e1tica de tu plan (tanto mensual como anual) en cualquier momento desde tu perfil. Tras la cancelaci\u00f3n, no se le realizar\u00e1n nuevos cargos en su tarjeta de cr\u00e9dito. Asimismo, mantendr\u00e1 el acceso al contenido hasta que termine el periodo de facturaci\u00f3n vigente. \u00a1Cancelar la renovaci\u00f3n es muy f\u00e1cil y r\u00e1pido! Sin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[210],"kbtag":[],"class_list":["post-127957","kb","type-kb","status-publish","hentry","kbtopic-plan-de-suscripcion"],"_links":{"self":[{"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/kb\/127957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/comments?post=127957"}],"version-history":[{"count":0,"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/kb\/127957\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/media?parent=127957"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/kbtopic?post=127957"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/support.pmgacademy.com\/es\/wp-json\/wp\/v2\/kbtag?post=127957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}